Sales & Customer Relation Management
This part manages:
- Distributors Management
- After Sales Guarantee/Warrantee, Complaint Management
- Field Staff Management
CRM controls the working related to each customer of the client. From the CRM one can know the different sales made to different customers and how long there is no business from the customer. The person of the organization dealing with the customer and what is the present status of any order or any Inquiry from the Customers. The details of customers relation Management can be summarized as under:
It manages your relationship with customers through the following four sub modules